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All weekday deliveries (Monday - Friday) are FREE.
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Orders must be received by 2.00pm (14.00hrs) UK time Monday – Friday for next day delivery by our contracted courier.
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Orders received after 2.00pm (14.00hrs) UK time Monday – Friday will be processed and despatched the next working day for delivery the day after.
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Orders received on a Saturday, Sunday or during a Bank Holiday (UK) period will be processed and despatched the next working day for delivery the day after.
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Next day delivery includes Saturdays but does not include Sundays, Bank Holidays (UK) or the day following a Bank Holiday (UK).
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We always attempt to deliver your gift on the requested/ preferred date but this is not guaranteed. However, at certain peak periods such as Valentine's Day, Mother's Day and Christmas, when the volume of orders is exceptionally high, we may have to deliver prior to the specified date. Failure to deliver on a preferred delivery date does not constitute a breach of our agreement and does not entitle the customer to a cancellation or refund. We do not offer a timed delivery service. Gifts cannot be delivered on the same day as ordering as we do not rely on any third party to fulfil any order on our behalf.
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Funeral /Sympathy flower orders normally take an extra day for delivery.
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Orders are only accepted for delivery in Mainland Britain.
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There are no delivery charges for orders delivered during the working week and, as such, are FREE. Saturday courier deliveries are subject to a delivery charge of £9.95. To help ensure your order is delivered on time, the recipient's address (including the Post Code) must be completely correct in every detail.
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There are no guaranteed Saturday deliveries for any of our Postal items.
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In the event of an incorrect or incomplete address being provided to us, we reserve the right to charge a redirection of delivery fee.
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Should no one be available to accept delivery, the courier will attempt to leave your order in a safe place at the recipient’s address or with a neighbour. In this event, however, neither Flowers Delivered UK Ltd. nor any courier acting on our behalf, can be held responsible or accept any claim for any loss or damage caused.
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Gifts sent to hospitals, military basis, business premises etc. will be left at the main reception area for onward internal distribution. In this event, however, neither Flowers Delivered UK Ltd. nor any courier acting on our behalf, can be held responsible or accept any claim for any loss or damage caused.
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All items sent by Post may require 2/5 working days for delivery. Our Postal Service is not designed for guaranteed delivery dates. Should a more certain delivery date be preferred please choose from the Flowers Delivered UK extensive range of items that are hand delivered next working day by courier. All postal items are sent at the customers risk. Orders cannot be traced once posted. Refunds are not available on postal items for late delivery or non delivery.